Frequently Asked Questions

How do I edit the templates?

If you need assistance with Adobe InDesign please see our Help Centre. It's important to note that our templates are created for Graphic Designers and creatives with the skills to use the software. If this is not you, then you may need to consider hiring a Graphic Designer.

Can you edit the template for me?

Our templates are created specifically for Graphic Designers and creatives who have the skills to use the software. If you don’t have the skills to edit the templates you will need to hire a Graphic Designer. We love Graphic Designers, they do an amazing job and we hope you will support and value them just as much as we do. If you need to hire a Designer please see our Designer Directory.

How many times can I use the templates?

Once you purchase the templates they are yours to keep and use as many times as you wish. You can use them for a variety of different clients.

Can I resell the templates? 

No, absolutely not. Resale of our products is strictly prohibited. If you find other parties selling our work, please notify us.

Can I get a refund?

Because you receive immediate access to the digital files, we don’t offer refunds, exchanges or store credit on any of our products. Before purchasing, make sure you fully understand what’s involved and have the software and ability to edit the files. If you have any questions about the product, please feel free to drop as a message prior to purchasing so that we can resolve any queries you may have.

Do you sell any physical products?

No, we only sell digital downloads.

Are mockups included in the files?

No, the mockups are for display purposes only.

Are images included in the files?

No, we are not photographers. The images used in our mockups are not ours to distribute, so we cannot include them in our files.